SHIPPING POLICY – PATTIE'S MAISON
Last Updated: November 9, 2026
At Pattie's Maison, we are committed to delivering your orders safely and efficiently.
1. ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays and promotional periods.
2. SHIPPING & DELIVERY
We offer shipping within Canada and to selected international destinations.
Estimated delivery times:
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Canada: 3–7 business days.
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International Orders: 7–15 business days.
Delivery times are estimates and may vary depending on the destination, courier and customs procedures.
3. SHIPPING COSTS
Shipping fees are calculated at checkout based on your delivery location, package weight and shipping method.
Any applicable customs duties, taxes or import charges for international orders are the responsibility of the customer unless otherwise stated.
4. ORDER TRACKING
Once your order has been shipped, you will receive a confirmation and tracking information where available.
5. DELIVERY DELAYS
Pattie's Maison is not responsible for delays caused by courier services, customs inspections, weather conditions or other circumstances beyond our control.
6. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping details at checkout. Pattie's Maison cannot guarantee changes to an order once it has been processed or shipped.
7. LOST OR DAMAGED PACKAGES
If your package arrives damaged or appears to be lost, please contact us promptly so we can assist with an investigation.
8. CONTACT US
For shipping enquiries, please contact:
Pattie's Maison
Mississauga, Ontario, Cana
Thank you for shopping with Pattie's Maison.
Elegance, Confidence & Style.